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  CASE STUDIES

 

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Advanced IT Maintenance

Premier Electronics importer and wholesaler, Yale Appliance Group, chooses to take a preventative approach to IT Maintenance

TechPatrol took over the Yale Appliance Group systems in late 2003 at which point the Yale main server was an over-taxed and inefficient piece of machinery that was frequently experiencing mysterious slow-downs and various technical problems that were impacting the smooth running of everyday business.

TechPatrol installed new server hardware and extending the mail limits on the Exchange Server 2003, the Yale Group system is currently under TechPatrol's Advanced monthly maintenance program and the system is operating at its peak, with key performance indicators like daily backup jobs, CPU capacity on server, Exchange database size, and more being monitored daily by our remote network monitoring system.

Now Yale can get back to their primary business with no hassles and no ongoing technical issues disrupting business activities.


 

 

 

 

 

 

 

"The TechPatrol team has been supporting our business for the past couple of years, and I have come to rely on the expertise and integrity of the whole team to take over the management of our IT&T systems. Our systems have been running smoothly and there is always someone available for emergency support.”

Meir Shabbat
Managing Director

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